By the time you see that message in the morning, they have booked somewhere else. The front desk answers it, books it into your calendar and sends the confirmation, while you sleep.
Illustration of how a booking conversation runs. Your front desk uses your own menu, hours and booking rules.
It sits on the channels your customers already use and does the work your team would do, if someone were watching the phone at 1am.
WhatsApp, Instagram, Facebook and your web chat, all answered from one place, any hour.
It checks what is free and puts the booking straight into your calendar, no back and forth.
The customer gets a confirmation straight away and a reminder before they are due.
Name, number and what they asked for, saved the moment they message, so nothing lives on a sticky note.
When something needs you, your team picks it up with the whole conversation in front of them. Nobody starts over.
Prices are per month, paid 6 months upfront. On every plan, the setup is waived.
RM 3,600 for 6 months. Setup (normally RM 2,800) waived.
RM 7,200 for 6 months. Setup (normally RM 4,800) waived.
RM 2,400 for 6 months. Setup waived.
Every plan: prepay 6 months, setup waived. Not sure which one fits? That's what the call is for.
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Same plans, same prices. Written down before anything is agreed.
Founding partners pay the plan prices above. Prepay 6 months and the setup is waived.
Once your system is running, you give us a short case study and a video testimonial about how it went.
Each system is set up by hand by our specialists, so we only bring on a few restaurants in any one area.
We want every founding partner to end up with results worth writing about, with their name on it.
With one of our international specialists. They look at how your enquiries come in today and what gets missed. If it isn't a fit, we'll say so, and nothing is paid.
If it fits, you pay RM 500 by card. It is credited to your build, so it comes off your first payment. It is processed by Systems R Sdn Bhd on a Systems Ninjas payment page.
The specialists set it up with your menu, hours and booking rules. You see it working, pay the balance, and it goes live.
If we don't deliver what we agreed, you get your RM 500 back.
Your first call is with a specialist from Systems Ninjas, the team that builds and runs the systems DUDA brings you. You talk to someone who knows how it works, not a call centre.
Yes. The front desk is an AI assistant, set up with your menu, hours and booking rules. It never claims to be a person. When a conversation needs you, it hands it to your team with the full history.
The front desk answers new enquiries and takes bookings. The loyalty card brings existing customers back. The come-back system is both together, which is why we recommend it: one catches the customer, the other gives them a reason to return.
Yes. It's RM 400 a month, paid 6 months upfront, with the setup waived. It always starts with an invite to your existing customers on day one, because a card nobody hears about does nothing. You can add the front desk later.
Your customers need nothing new. They keep messaging you on WhatsApp, Instagram and Facebook like they do today. Our specialists connect those accounts and set everything up, and you get one inbox on your phone where you can see and answer each conversation.
It replies in the language your customer writes in. Tell us on the call which languages your customers use, and we'll confirm what your front desk will handle before you decide anything.
Twenty minutes on video with one of our international specialists. They look at where your enquiries come from, what usually gets missed, and which plan fits your restaurant, if any. If none does, we'll tell you, and nothing is paid.
Then we say so on the call and you pay nothing. If it fits and you reserve your slot, and we then don't deliver what we agreed, you get your RM 500 back.
Our assistant Aida contacts restaurants from a few different numbers. If you're not sure, send the number that messaged you to our official WhatsApp, +60 11-1140 5947, and we'll confirm. We never ask for card details or payment in a chat. More on the contact page.
Each system is set up by hand, and we want every founding partner to end up with results worth a case study. So we take a small number in each area.
Book a 20-minute video call. We'll show you how it would work for your restaurant, and tell you honestly if it doesn't fit.