When the enquiries pour in, the messages start slipping through the cracks. The Always-On Front Desk answers every one in seconds, on every channel, around the clock, so the sale doesn't go to whoever happened to reply first.
The marketing finally works. The phone won't stop. And somewhere between the lunch rush and closing, the message that would've been your best booking this week goes unanswered.
WhatsApp, Instagram, Facebook, the missed call. Your team is on the floor; the inbox is nobody's full-time job. The enquiry waits, and waits.
Someone who messages you is ready to buy now. If you're slow, the competitor who replied in three minutes already has them.
It's not just the one booking. The ignored customer tells their friends, leaves the review, and quietly warns the next nine people.
Your front desk replies while the customer is still holding their phone, not hours later.
What it doesLate nights, weekends and public holidays get the same answer as lunchtime.
What it doesWhatsApp, Instagram, Facebook and web chat land in one place your team can see.
What it doesSpeed doesn't close the sale. It decides whether you get the conversation at all.
Our viewIt sits across all your channels and behaves like your sharpest front-of-house staff member, who never takes a break, never forgets, and never leaves anyone on read.
WhatsApp, Instagram, Facebook and web chat, caught in one place and replied to instantly, day, night, weekend, public holiday.
Name, what they want, how to reach them: logged the moment they message, so an enquiry is never a lost sticky note again.
The quote nobody chased, the booking left hanging: the front desk remembers and follows up, turning maybes into confirmed customers.
When a real person is needed, it passes the conversation over with full context: no "let me check," no starting over.
Powered by automation built for WhatsApp-first markets. So a single café can afford the kind of customer response that used to belong only to big chains.
No application form. You talk to us, and we tell you honestly whether it fits.
With one of our international specialists. They look at how your enquiries come in today and what gets missed. If it isn't a fit, we'll say so.
It counts toward your first payment. If we don't deliver what we agreed, you get your RM 500 back.
The specialists set up your front desk with your menu, hours and booking rules. You see it working before it goes live.
You pay the balance and it starts answering. From RM 600 a month.
LiveNo. It's a done-for-you service, not software you have to learn. The specialists build it around your business, and we only bring on businesses where it will clearly pay off. If it's not right for you, we'll say so.
The front desk is from RM 600 a month, prepaid for 6 months, with the setup waived. RM 500 reserves your build slot after the call and counts toward your first payment. If we don't deliver what we agreed, you get your RM 500 back. Founding partners also give us a short case study and a video once it's running. Both plans are on the plans page.
Independent Malaysian businesses handling customer enquiries daily (restaurants, cafés, clinics, salons, fitness studios, professional services). We're starting with restaurants and cafés.
Once your front desk is built with your menu, hours and booking rules and you've seen it working, it goes live across your channels and starts answering straight away.
No, the opposite. It handles the instant first reply and the repetitive questions, then hands real conversations to your team with full context, so your people spend their time where it actually matters.
We set each one up by hand, so we take on 5 new businesses a month. See the plans and how it works.
See plans and book a call